Volvo of Oklahoma City

Volvo service technician

At Jaguar Volvo of Oklahoma City you'll find unlimited income potential, paid time off, training, 401(k) program, health, dental, life, and disability insurance, employee vehicle purchase program and fantastic advancement opportunities.

EOE DFWP

For inquiries and to send resume, contact Service Director at ggershfeld@jvokc.com

Job Summary:       The General Service Technician is responsible for performing vehicle diagnostics, repairs, and maintenance according to Volvo factory standards for labor time, Fixed Right First Time, and Customer Satisfaction/Care By Volvo goals.  The position may also entail participation in a mentoring/apprenticeship program. 

 Principal Responsibilities:     §  Thoroughly performs appropriate and necessary diagnostics to identify vehicle problem utilizing all available factory technical information and specified tools/equipment.

 §  Performs vehicle repair as outlined on repair order within specified time frame according to proper factory repair procedures and dealer policies.

 §  Reviews service write up to verify required work.

 §  Determines if vehicle requires any other work and immediately advises details to Service Advisor including if repairs can be completed within time promised.

 §  Secures needed parts from the Parts Department

 §  Strives to exceed customer expectations for repair.

 §  Ensures service repair notes/records are clear and well documented.

 §  Road Tests vehicles to ensure repairs are properly completed.

 §  Ensures the cleanliness of customer vehicles.

 §  Ensures warranty claims are properly documented and submitted in a timely manner.

 §  Assists Service Advisors as needed in communicating with customers about vehicle repairs.

 §  Attend factory training classes to stay current with new vehicle systems; attend technical training classes, keep up to date on industry developments/information, and seek professional certifications.

 §  Comply with federal (ie, OSHA), state, and local regulations governing safety  and hazardous waste disposal.

 §  Maintain a clean and neat work area.

 §  Use shop tools with care, and take time to keep them organized, clean and properly maintained.  

Job Specifications: 

 Education and Experience(Knowledge):

• Minimum High School Diploma or equivalent
• ASE Certification preferred
• Knowledge of Volvo service preferred
• Valid Driver's License and good driving record
• Some experience in auto repair;  Volvo service experience preferred.

 Competencies/Skills:

 Ability to read and comprehend diagnostic service information including wiring diagrams.

• Computer Skills
• Knowledge of and ability to use service shop equipment.

 Work Environment :

• Employee must have full set of personal tools
• Employee must be able to operate shop equipment and power tools.
• Employee will be exposed to noise, dust, wide temperature variances (cold to hot) and will be required to lift heavy parts and equipment up to 75lb